Information on personal data processing
NOVACERT – CONSULTING – DEVELOPMENT – COMMERCIAL LTD (NOVACERT LTD) takes into serious consideration the lawful processing, security and protection of your personal data, regardless of the capacity under which you may be working with or contacting our company (whether a potential or a current customer, a business associate, an employee, a provider, a website visitor, a private individual or a third party in general that works with or contacts the company). Being a Data Controller NOVACERT LTD is committed to implementing all regulations concerning the protection of personal rights and freedoms with regard to the processing of personal data, in compliance with the General Data Protection Regulation 679/2016 (GDPR), the Greek legislative framework in force and the decisions of the Hellenic Data Protection Authority (HDPA).
With this Privacy Notice the company wishes to inform you as to how we use and process your personal data, as well as on your rights as data subjects.
1. Who is responsible for Data Processing?
The company named:
«NOVACERT – CONSULTING – DEVELOPMENT – COMMERCIAL LTD» (hereinafter «NOVACERT LTD»)
Registered offices: 1st km Old National Road of Alexandreia-Veroia, P.O. 59300, Alexandreia, Imathia, Greece
Data Protection Officer’s email address: firstname.lastname@example.org
2.What is personal data and types of personal data that NOVACERT LTD collects
Personal data means any information found in either printed or electronic media that may lead, itself or in combination with other information, to the identification/ verification of the identity of a natural person.
In connection with its business activities and transactions NOVACERT LTD collects the following personal data:
The aforementioned personal data is either collected directly from you, or from your authorized representatives as part of our business relation. We may also collect and process personal data from publicly available sources, such as commercial registries, the press, the media or the internet, which we acquire legally and are allowed to process.
Processing of special categories of personal data: NOVACERT LTD does not collect or use personal data relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union memberships, genetic or biometric data for the purpose of uniquely identifying you as a data subject, as well as data concerning your health, your sex life or your sexual orientation.
The company may exceptionally collect and process the above data if:
NOVACERT LTD is entitled to collect and process your personal data in the following circumstances:
3. Purposes for which we will process your personal data
In compliance with applicable law, our contractual relation, or your explicit consent we process your personal data for the following purposes:
As for instance, corresponding with you in order to notify you about products or services relevant to our contractual agreement, or processing your personal data for payment/billing management, as well as any form of processing that is necessary for implementing and performing a contract. NOVACERT LTD, may use your email address to send you payment notices, information regarding changes in our services, or other notifications that may be relevant to the company’s field of activities. Users in general, cannot choose to opt out of these forms of communication as they are not related to marketing, but are essential to our transactional relations.
4. How long we retain your Personal Data
We will retain your personal data for as long as we have a business relation with you [as an individual or under your capacity of an authorized representative/agent of a legal entity or if you are its beneficial owner]. Once our business relation has ended, we will hold your personal data for up to five (5) years. As for personal data concerning potential clients [or authorized representatives/ beneficial owners of a legal entity potential customer], we will retain these data for up to six (6) months from the date a rejection of your request to cooperate with our company has been notified to you.
5. Why should I provide you with my personal data
As a general principle, providing us with your consent and any Personal Data under the present notice is completely voluntary. Therefore, there will not be any harmful effects if you choose not to provide us with such consent or Personal Data. There may be certain occasions, however, where NOVACERT LTD will not be able to take action unless provided with specific Personal Data, as these data are essential, for instance, for the rendering of our services or for a fast and effective customer service, or for giving you access to our company’s newsletter. Unfortunately, in such circumstances, NOVACERT LTD will not be able to provide you with what you require without your Personal Data.
6. How does NOVACERT LTD process my Personal Data
Our company as well as our employees, who are trained in personal data related matters, comply with the processing principles set out in the General Data Protection Regulation 679/2016 (lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality). In any case we take the necessary organisational and technical measures to ensure that your personal information is transferred, stored and processed in accordance with the appropriate standards and safety procedures and in compliance with the terms of the present Policy Notice and the current legislation on data protection. Our company has trained authorized personnel and has appointed a Data Protection Officer as it recognizes the importance of protecting your privacy and your personal information. For this purpose, we apply all the appropriate safety policies and use all the proper technical and operational tools, such as anonymisation, pseudonymisation, data encryption, firewalls, authorised employees, personnel training, periodic inspections.
7. What are your rights when you provide us with your data
NOVACERT LTD is committed to respecting the confidentiality of your personal data and to ensuring that you are able to exercise your rights easily. You may contact us, without charge, via email at email@example.com stating the reasons to your request and the right you wish to exercise.
In particular and regardless of the purpose, or the legal framework under which we process your data, you have the following rights:
Right to make a complaint. If you feel that your personal data has not been processed by NOVACERT LTD in accordance with the present notice or in a manner that does not meet the applicable EU data protection regulation, you have a specific right to lodge a complaint at any time with the relevant supervisory authority of the EU country you reside in, or the Hellenic Data Protection Authority. In addition, refusal of the company or undue delay in delivering your demands in exercising your rights, gives you the right to file a complaint with the Data Protection Authority, as competent supervisory authority.
8. Data transfers to third parties
In order to fulfil our contractual and legal/regulatory obligations, we may transfer your personal data to other departments within the company. We may also transfer your data to certain providers, who have entered into contracts with our company that bind them to preserve the confidentiality and safety of your data in accordance with the GDPR. It is noted that we may have to disclose your personal data for any of the aforementioned reasons, when it is required by law, when we are authorised to do so pursuant to our contractual and regulatory obligations, or when you have given us your consent. All the data processors that we have appointed to process personal data on our behalf are under the obligation to comply with the provisions of the GDPR, on a contractual basis.
9. Changes to this privacy notice
We may modify the information in this Privacy Notice, when deemed necessary. In such a case, you will be notified accordingly, so that you have the ability to review, evaluate or even object to these changes and ask to be deleted from a service or operation. We recommend that you regularly check for changes in the privacy notice that is always posted on our website. This website may contain links to other websites. NOVACERT LTD is not responsible for the privacy practices or content of other websites that we do not control. Therefore, we strongly advise you to read the privacy terms of the aforementioned websites.
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