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Quality Systems & Operational Programs

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The department of Quality Systems & Operational Programs provides comprehensive innovative consulting services and actions across the agri-food sector, offering solutions with the ultimate goal of fully satisfying customer needs, in order for the latter to meet the requirements of the modern competitive production / market environment.

We focus on:

  • The Development and Implementation of Quality Systems that support companies not only in the direction of certification, but also contribute to their overall efficient operation
  • The Design and Implementation of investment and development programs that cover the whole range of business operations of companies

We thus contribute to the improvement of the competitiveness of the agri-food sector and the quality promotion of agricultural products and food, highlighting the comparative advantage of our customers based on four pillars:

Technology Quality of Service
Innovation Culture

Services offered:

  • Development & Implementation of Quality Systems
    • Food Quality, Hygiene & Safety in the Primary and Secondary Sector (AGRO 2, GLOBALG.A.P., GLOBALG.A.P. + Add-on (GRASP,) GLOBALG.A.P.  CoC, ISO 22000, FSSC 22000, BRC, IFS)
    • Quality control (ISO 9001)
    • Corporate social responsibility (Sedex Members Ethical Trade Audit (SMETA), GLOBALG.A.P. GRASP, BCI)
    • Environment & Energy (ISO 14001, EMAS, PAS 2050, Carbon Footprint, Lepidopteran coupling disturbance method (COMFUSION), BCI)
    • Business Continuity (ISO 22301)
    • Traceability(ISO 22005)
    • Sustainability and Viability
    • Health & Safety at work (ISO 45001, OHSAS 18001)
    • Management Adequacy of Communication Companies (ELOT 1435)
    • Information Security Management (ISO 27001)
    • Supply chain (IFS Logistics, IFS Broker, BRC Storage & Distribution)
    • Religious Certifications (Halal, Kosher)
    • Non-Genetically Modified Products (Non GMO) (VLOG)
    • Private Retail Chain Protocols
  • Sampling of Fresh Fruits & Vegetables for quality control and residual PPP. This audit is an approach to ensuring the quality and safety of the final products produced and shipped to retail chains both in Greece and abroad. It consists of checking the specifications of the final consignment according to the legal requirements and the requirements of the customers in all categories of fresh fruits and vegetables.
  • Training of Food Business Personnel with the aim of Functional Upgrading of businesses and the Development of a Culture of Quality and Food Safety.
  • Internal Inspections of Food Companies and their suppliers with the initial goal of properly evaluating the implementation of Quality Systems and upgrading fruit and vegetable suppliers
  • Development and Implementation of Private Protocols specifications in the production of fresh and processed agricultural products / food. Specifications that emphasize the quality of agricultural products (as perceived by the food market), proper production management, the environment and Corporate Social Responsibility. Thus providing customized solutions for the differentiation and further increase of the added value of the final product of the customers, through the fulfillment of the specifications.
  • Operational Programs
    • Preparation of proposals for the recognition of Producer Groups and Producer Organizations
      Submission of Business Plans of Producer Organizations and their management – consulting support (Modifications of Business Plans and Submission of Payment Applications)
    • Study of Drafting Investment Programs for the establishment, expansion or modernization of companies in the Agri-Food Sector: Facilities for processing and standardization of agricultural products, cheese units, wineries, etc.
    • Preparation of Proposals for the Recognition and Submission of Business Programs of Olive Growers’ Organizations.
    • Diagnosis of technological and business needs of companies. Analysis and selection of the appropriate business and investment plan
    • Presentation and selection of an appropriate financial program
    • Preparation of a detailed techno-economic study
    • Project support, monitoring and management